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OpenText - FI invoices number ranges

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Goodmorning

 

One of our customer has OpenText Vendor Invoice Management 7.0 and recently is experiencing number ranges gaps in FI invoices.

 

Since I've no clues regarding the exact cause (I looked at SM13, ST22, SM21, checked bufferized number ranges) I thought that maybe there was something wrong with OpenText VIM customization because these gaps have started showing up shortly after installing VIM in production system.

 

I'm not a FI/MM consultant so perhaps I made some mistakes while configuring the VIM document processes.

 

I'm taking all the suggestions I can get because I've really no idea of what is causing this.

 

Thanks in advance for any suggestion about this matter.

 

My best regards


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