We have installed SAP onto a new machine in our offices. However when trying to open the Crystal Report software, we experience an error relating to Keycode.dll -
When opening the licensing manager and placing the keycode into the software, we are told the code is invalid.
The following has been our process for installing:
- Pull installation files from local server
- Install software on new machine
- Remove keycode from Old machine (where SAP, Crystal etc was previously installed)
- Open up licensing manager on new machine
- Input code - Receive invalid code error.
Users are running Win8 - Win10 - all service packs and most recent updates installed.
Thank you