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No rows displayed in tables/charts after some work in Rich Client

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Our Webi reports are memory hungry and after a while, especially if more than one report is open, no rows are displayed. The tool seems to lose some memory or something else. The data tab shows that the data was returned and shows number of rows.

 

This problem seems to be common for the BO 4.1 Rich Client. I never experienced this with 3.1. Some piece of functionality if you use the tool for some time. The only way to "fix" is close the tool and refresh the report, which is time-consuming.

 

See the data column:

Rich Client data.png

 

No rows displayed after clicking from one tab (report) to another, all tabs show no data:

Rich Client no rows displayed.png

 

We are using SAP BO 4.1 SP5

 

In the registry, JVOptions, 2 the value is "-Xmx2048m"

 

See also the "available objects" show "Loading..." but nothing loads:

 

Rich Client - available objects.png

 


Host's CPU and memory don't show any problems.

Is there any performance trick required? To overcome this problem, should reports be saved with data and "refresh on open" unticked? It's annoying having to refresh big reports every time this happens.


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